DISDA: Digital Service Design Architecture for Smart City Ecosystems

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This publication doesn't include Institute of Computer Science. It includes Faculty of Informatics. Official publication website can be found on muni.cz.

Authors

GE Mouzhi BÜHNOVÁ Barbora

Year of publication 2022
Type Article in Proceedings
Conference Proceedings of the 12th International Conference on Cloud Computing and Services Science
MU Faculty or unit

Faculty of Informatics

Citation
Keywords Digital Service, Service in Society, Service Design Architecture, Social Connectivity
Description Due to the interoperability difficulty and development bottleneck of various services in a city, the effective design of services has become a critical concern in smart city ecosystems. Based on the interconnection concept of Management by Competencies, this paper proposes an DISDA architecture to facilitate the digital service design in a smart city ecosystem. The DISDA architecture not only can guide the users to design the services with the defined processes but also can measure the maturity of the existing services and determine possible service improvements. Based on the proposed service design architecture, we conduct a case study to validate the usability and applicability of the proposed service design architecture.
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