A field experiment on dishonesty: A registered replication of Azar et al. (2013)


This publication doesn't include Institute of Computer Science. It includes Faculty of Economics and Administration. Official publication website can be found on muni.cz.


Year of publication 2021
Type Article in Periodical
Magazine / Source Journal of Behavioral and Experimental Economics
MU Faculty or unit

Faculty of Economics and Administration

Web Full-text at Science Direct
Doi http://dx.doi.org/10.1016/j.socec.2020.101617
Keywords Dishonesty; field experiment; registered replication; customer behaviour
Attached files
Description This study is a registered replication of a field experiment on dishonesty by Azar et al. (2013). Their main finding was that most customers of an Israeli restaurant did not return excessive change; however, customers who received a higher amount of excessive change returned it more often than people who received a lower amount. Our study, which was conducted on a sample of customers of restaurants in the Czech Republic (N=219), replicated the results of the original study. The high excessive change condition increased the chance of returning the excess change by 21.7 percentage points (17.4 percentage points in the original study). The findings show that the psychological costs of dishonesty can outweigh its financial benefits. We similarly found that repeat customers and women were more likely to return the excessive change than one-time customers and men. The majority (70%) of customers in our sample returned the excessive change. We discuss the importance of field studies and replications of them in the further development of research into dishonest behavior.
Related projects:

You are running an old browser version. We recommend updating your browser to its latest version.

More info